Frequently Asked Questions

The Kharrazian Institute Membership ($399/month) provides immediate, unlimited access to over 400 hours of elite functional medicine education. Your enrollment includes:

    •    Foundational Mastery: 200 hours of core curriculum across 19 courses, taught personally by Dr. Datis Kharrazian.

    •    Expert Masterclasses: Monthly 5-hour sessions with the world’s leading clinicians, plus full access to our extensive masterclass archive.

    •    Clinical Rounds: Over 100 hours of live “Grand Rounds” case studies.

    •    Community & Mentorship: Access to our private peer-to-peer clinical forum and regular live mentorship meetings.

Access to Kharrazian Institute courses is available exclusively through our membership program. Choose the Monthly Plan at $399.00 (plus a one-time setup fee of $995) for total flexibility—cancel anytime with no minimum commitment. For the best value, our Annual Membership is available for $3,999, offering a total savings of $1,784.00 per year.

You may cancel your subscription at any time by emailing our support team HERE. Please note that while you can cancel whenever you choose, we do not offer refunds on subscription fees already processed.

Upon subscribing, you gain immediate, on-demand access to our entire library of previously recorded courses. New upcoming courses are held via live stream and are subsequently added to the member portal as high-quality replays. Once you join, you will receive a welcome email with everything you need to start learning instantly.

You are free to take our courses in any order based on your interests and clinical needs. While there are no required prerequisites, each course is designed to complement the others, ultimately building into a unified and sophisticated clinical framework.

While there are no formal restrictions on enrollment, our curriculum is specifically designed for licensed healthcare professionals. The material is advanced and assumes a robust foundation in medical science and clinical practice; those without this background may find the content challenging to follow. Please note that course certificates and Continuing Education (CE) credits are exclusively available to licensed healthcare practitioners.

At the Kharrazian Institute, you are never learning in isolation. As a member, you gain immediate access to our Peer-to-Peer Clinical Roundtable Forum, a private community where you can discuss course materials or complex patient cases. To ensure the highest level of support, we have recruited a team of clinical experts to provide guidance and answers within the forum.

Additionally, you are invited to join our Live Mentorship Circle meetings. These sessions are led by expert clinical hosts and co-hosts, providing a collaborative space to resolve your clinical questions and master the program material alongside a community of dedicated practitioners.

To ensure your attendance and progress are accurately tracked for CE credits or the KI Certificate of Completion, we strongly recommend using the Google Chrome browser.

For seamless tracking, please use default settings and avoid using Incognito/Private windows, as well as any ad-blockers, pop-up blockers, or browser extensions. If you need to reset Chrome to its default state, a quick search for “Chrome default settings” will provide simple instructions.

Pro-Tip: Always refresh your browser after logging in. This clears your cache and ensures all new course materials and menu items are visible. If you remain logged in across multiple days, refreshing is critical to access updated content.

A stable, high-speed broadband connection is recommended for the best streaming experience. If you are joining us via a smartphone or tablet, we strongly suggest connecting to Wi-Fi. Live streaming consumes a significant amount of data, and using a cellular connection may lead to overage charges from your provider or potential buffering during the broadcast.

Our curriculum is fully accessible across smartphones, tablets, and computers. To ensure a secure and stable connection, the platform is designed for single-device access.

    •    Device Management: Please ensure you are logged in on only one browser or device at a time. If you plan to switch from a laptop to a tablet, for example, please log out of the first device before starting on the second.

    •    Correct Logout Procedure: To prevent login conflicts, always use the “Logout” link located in the bottom left corner of the navigation menu before closing your browser.

    •    Certification Requirements: For those seeking CE credits or a KI Certificate of Completion, we recommend using the Google Chrome browser with default settings (no extensions or pop-up blockers) to ensure your progress is tracked accurately.

Most minor technical interruptions can be resolved instantly by clearing your browser cache. This ensures you are viewing the most current version of our platform.

How to troubleshoot:

1    Close all other open browser windows and tabs.

2    Clear your browser’s cache (see our Instructions for step-by-step guides for all systems).

3    Restart your browser and log back in.

If these steps do not resolve the issue, please reach out to our support team HERE for further assistance.

Please follow these steps to restore your connection:

    1    Refresh Your Session: Log out using the link in the bottom-left corner of the course portal, then log back in. This often re-establishes a stalled connection.

    2    Clear & Restart: If the issue persists, clear your browser’s cache to remove any “stale” data. After clearing, quit the browser application entirely, reopen it, and log in again.

    3    Verify Your Browser: For the most stable experience and accurate CE tracking, ensure you are using the latest version of Google Chrome. (Avoid using Incognito mode or private windows).

If you still cannot view the content, please check your internet connection or email HERE for support.

We are here to support your success. Depending on the nature of your question, please use the following channels:

    •    Clinical or Course Questions: For discussions regarding course materials, complex cases, or clinical pearls, please post in our Peer-to-Peer Clinical Roundtable Forum. Our team of recruited experts and your fellow practitioners are active daily to provide insights.

    •    Interactive Support: Bring your questions to our Live Mentorship Circle meetings to discuss them in real-time with our expert hosts.

    •    Administrative or Technical Issues: For questions regarding your account, billing, or technical difficulties, please email our support team HERE

We strive to respond to all inquiries within 24 business hours. If you haven’t seen a reply, please follow these steps:

    •    Check Your Filters: Please check your spam, junk, or “Promotions” folders, as institute communications can sometimes be misfiled.

    •    Weekend Inquiries: Our administrative team is away over the weekend. If you reached out between Friday evening and Sunday, you can expect a response on Monday.

    •    Follow Up: If it has been more than 24 business hours and you have checked your spam folder, please feel free to reach back out HERE so we can prioritize your request.

To ensure your login credentials, course announcements, and Certificates of Completion all reach the correct inbox, we recommend emailing us directly HERE. Our team will update both your account profile and our communication database simultaneously.

Manual Update (Login Only): If you only wish to change the email used for logging in, you may do so through your dashboard:

1    Log in and select My Account at the bottom of the left-hand menu.

2    Click Update Payment Info to open the management window.

3    Enter your preferred email and click Save Payment Info.

Note: Manually updating your login email will not update the address we use for course announcements or certificates. For a complete update, please contact support.

See THIS LINK.

The KI Certificate of Completion requires the participant complete each course and pass all post-course online examinations. If you pass the required exam/s and receive a certificate of completion but do not complete attendance as monitored by our website, you will be reported to National University of Health Sciences (NUHS) as incomplete status for the course. You are considered incomplete for the course if you have not received the KI Certificate of Completion.

Yes.

All of the courses taught by Dr. Kharrazian at the Kharrazian Institute are approved for postgraduate education by National University of Health Sciences (NUHS). NUHS is an accredited university that is recognized by the United States Department of Education. This is the standard that provides verification to state and local education that the education at the Kharrazian Institute meets the academic standards of education provided in the United States. Please check states approved for CE credits at the website.

The Clinical Master Class guest speaker series is not eligible for CE credits.

No, not all states approve streaming/online education for credit hour recognition. National University of Health Sciences (NUHS) has applied for state licensure hours for Doctors of Chiropractic for most states in the United States for both LIVESTREAM and ONLINE education. The website will be updated as states approve the each KI course for CE credits
The Clinical Master Class guest speaker series is not eligible for CE credits.

Credit hours for the American Chiropractic Neurology Board will only be approved if presented by a CAGEN approved institution.

For DCs (USA only): If you require CE credits (when available) toward your state license, you must purchase the National University of Health Sciences (NUHS) transcript after completing each course or a series of courses (as applicable) at the Kharrazian Institute’s Education Credits page.

No, the Clinical Master Class guest speaker series does not offer CE credits or credit toward any Kharrazian Institute certification programs.

Email HERE for any issues with the website.

At the Kharrazian Institute, you have two primary avenues for clinical support:

    •    The Clinical Roundtable Forum: Upon registration, you gain access to our private, members-only forum. We have recruited a team of expert clinicians to answer your questions regarding course topics and challenging patient cases in this collaborative, 24/7 environment.

    •    Live Mentorship Circle Meetings: For real-time guidance, you can bring your clinical and curriculum questions to our Live Mentorship Circle meetings. These sessions are led by expert hosts and co-hosts, providing a live forum to discuss “big picture” concepts and specific patient scenarios with a community of peers.

Whether you prefer written feedback or live interaction, you are always supported by a community of experts.

Membership & On-Demand Purchases Refunds are not available for monthly membership fees or On-Demand course purchases. Because instant access to digital materials and recorded replays is granted upon enrollment, all sales are final.

Technical & CE Compliance

    •    Connectivity: Refunds are not issued for internet failures during a livestream, as high-quality recorded replays are provided to all registrants.

    •    CE Requirements: It is the responsibility of the registrant to verify their specific state CE requirements before enrolling.

Institute Cancellation In the unlikely event that the Kharrazian Institute cancels a course, a full refund of the registration fee will be issued. Please note that KI is not responsible for any peripheral expenses (such as travel or lost time) incurred by the registrant.

Questions? Please contact our administrative team HERE.